Frequently Asked Questions
Find answers to common questions about our services
How do I create an account?
Creating an account is easy! Simply click on the "Sign Up" button in the top right corner of our homepage and follow the instructions.
You'll need to provide your email address, create a password, and verify your identity.
Is my personal information secure?
Yes, we take security very seriously. We use industry-standard encryption to protect your personal and financial information.
Our platform is regularly audited by third-party security experts to ensure we maintain the highest security standards.
We never share your information with unauthorized third parties.
How do I reset my password?
If you've forgotten your password, follow these steps:
- Click on "Login" in the top right corner
- Click on "Forgot Password" below the login form
- Enter the email address associated with your account
- Check your email for a password reset link
- Click the link and follow the instructions to create a new password
What are the fees for trading?
Our fee structure is transparent and competitive:
- Stock trades: $0.01 per share with a minimum of $1.99 per trade
- Options: $0.65 per contract
- Forex: No commission, we make money on the spread
- Cryptocurrencies: 1.5% per transaction
How do I deposit funds?
You can deposit funds through several methods:
- Bank Transfer
- Credit/Debit Card
- PayPal
- Cryptocurrency
To make a deposit, go to your account dashboard and click on "Deposit Funds".